External

Árima offers its stakeholders a channel to report any issue they feel may be relevant and may involve a breach of compliance. To ensure confidentiality and transparency, any issue reported – and any further communications made via this channel – will be treated anonymously.

Any complaint lodged shall include the date, details of the issue or incident and where it took place, as well as the impacts caused and any evidence that can be provided to support the claim. Árima will investigate all claims of alleged non-compliance that it receives via this channel – calling on independent experts if necessary. The person who reported the issue will be kept informed throughout the whole process and will receive a reply within ten days. Árima is firmly committed to meeting the highest of standards across all areas of its business and will learn from each case reported to help further strengthen its internal processes and both internal and client relationships.

We inform you that your data will be processed by ÁRIMA REAL ESTATE SOCIMI, S.A. to investigate any issues reported via the COMPLAINTS CHANNEL, verify the facts reported and prevent any potential criminal, administrative or labour-related offences being committed by anybody working for, or in collaboration with, ÁRIMA. If you wish to exercise your data protection rights or find out more about how we process your data, please consult our Privacy Policy.